Free pickup · In store or curbside

Your pet’s favorites, ready for pickup.

Shop your local DOGPerfect online, wait for your ready notification, and pick up your order at the store or from your car.

A DOGPerfect pickup order ready for a local customer
Simple from cart to car

How pickup works

Select the right store first so you see its local inventory and your order goes to the right DOGPerfect team.

Choose your store

Select your preferred DOGPerfect below and add the good stuff to your cart.

Select pickup

Choose “In-Store Pickup” as your fulfillment method during checkout.

Wait for the ready message

We’ll email or text you when your order is ready, then you can head over.

Shop local inventory

Choose your DOGPerfect

Start with the location where you want to collect your order. Product availability can vary by store.

Find your pickup store

Choose where you want to collect your order, then select In-Store Pickup at checkout. Wait for your ready notification before heading over; for curbside pickup, call your selected store when you arrive.

The interactive map requires JavaScript. Store addresses, phone numbers, and shopping links are available below.

Choose from all six pickup locations. Each store handles its own orders and local inventory.

Pick up your way

Come inside or stay in the car

Either way, your local DOGPerfect team will help make pickup easy.

In store

Meet us at the checkout counter

Bring your photo ID and order confirmation—printed or on your phone—and a team member will retrieve your order.

Curbside

Call when you arrive

Park near the storefront and call your selected store. If the front spaces are full, a team member will help you find the best pickup spot.

Good to know

Pickup in Store FAQ

Helpful details before you place or collect your order.

When will my order be ready?
Orders are typically ready in about two hours during store operating hours. You’ll receive an email or text when your order is ready.
How long do I have to pick up my order?
Please collect your order within three days because store holding space is limited. Orders not collected during that window are automatically canceled and refunded.
What should I bring, and can someone else pick it up?
Bring a photo ID and your order confirmation, either printed or on your phone. Someone else may collect the order if they bring their ID and the order number.
How does curbside pickup work?
Call your selected store when you arrive and we’ll bring the order to your car. The same-day curbside cutoff is 5:00 PM, seven days a week; place your order before then and wait for the ready notification.
Is there a charge for pickup?
No. Online ordering with in-store or curbside pickup is free.
Can I change my order after placing it?
It depends on the order and whether preparation has begun. Call the DOGPerfect location receiving your order as soon as possible, and we’ll do our best to help.
Can I use a coupon online?
Coupons are not currently accepted on online pickup orders. Call your local store to place the order and ask to apply the coupon. The store may request a photo for verification, and you’ll need to bring the original coupon when collecting your order.
Will I receive my frequent buyer rewards?

Yes. If your DOGPerfect account already uses an email address, place the order with that same email so your points are added.

If your existing account does not use an email, contact Orders@DOGPerfect.com so we can help connect your online order and store account.

What is the return policy?
Unopened pickup items may be returned to your store within 30 days using the same customer account used for the purchase.
What happens if an item is out of stock?
We’ll contact you by phone or email to discuss a recommended substitution, waiting for the item to return, or refunding the unavailable item.
Can DOGPerfect special-order a product?
We’re happy to look into it. Call your closest DOGPerfect and ask to speak with a manager about the product you need.
Ready when you are

Start with your neighborhood store

Choose your DOGPerfect to shop its local inventory and select pickup at checkout.

Preparation times are estimates and apply during store operating hours. Please wait for your ready notification before traveling to the store.